For a pdf of any of the articles below, please call or e-mail Deb Howard.
How managers can reduce the complaining, blaming, and gossiping that’s so common in the workplace, and help people communicate directly with each other instead.
A chapter full of techniques and examples to make hard conversations with employees more productive and less traumatic. Equally useful for formal performance reviews and informal, on-the-spot conversations.
Leaders can’t manage others effectively until they can manage themselves: their reactivity to challenging people and situations, their emotional triggers, and their discomfort when others display strong feelings.
A different way to conduct performance reviews that minimizes what’s unpleasant and maximizes what employees and managers yearn for: inspiration, clarity, understanding, and results. Includes tips for ongoing monitoring and feedback, as well.
A short chapter introducing the 10 most important things managers need to think and do to succeed.
How to select an executive coach, what executive coaching includes, when coaching is a good idea and when it is a bad one, how to set goals and improve the odds for success, and how to get the most out of a 360-degree assessment.
